Effective Date: 03-12-2024
At Monte Bagão, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including room rentals and other tourist-related services.
1. Information We Collect
When you use our services, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, address, and payment information (e.g., credit card details).
- Booking Information: Details related to your room reservation, including check-in/check-out dates, special requests, and the number of guests.
- Website Usage Information: Data on your use of our website, such as IP address, browser type, device information, and pages visited. We may also use cookies or similar technologies to enhance your experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Bookings: To confirm and manage your room reservation.
- To Improve Our Services: To analyze your preferences and website usage to enhance your experience and offerings.
- Communication: To contact you regarding your booking, respond to inquiries, and send important updates.
- Payment Processing: To process payments securely through our payment providers.
- Marketing: If you have opted in, we may send you promotional emails about special offers, events, or services related to Monte Bagão.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technology and secure servers to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
- Service Providers: Third-party providers who assist in operating our website or processing payments (e.g., payment processors, email services).
- Legal Compliance: If required by law or in response to legal requests, we may share your personal information to comply with regulations or protect the rights and safety of Monte Bagão, our guests, or the public.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze usage, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
6. Your Rights
You have the right to:
- Access and Update Your Information: You can access and correct your personal information by contacting us at info@montebagao.com.
- Delete Your Information: You may request the deletion of your personal information, subject to certain legal requirements.
- Opt-out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Address: Monte Bagão, caminho dos montes, 8650-407 Vila do Bpo, Portugal
- Phone: (+351) 917 798 288 (Chamada para rede móvel nacional)
- Email: info@montebagao.com